Amazing experience! Chuck (the GM) is amazing and runs this like it's his own personal company. Advocates for the customer always and makes the purchase better than you could expect. We had a delivery due during the hurricane but that got messed up by Irma and Chuck made me it like no hurricane even happened. Highly recommend!
DO NOT PURCHASE FROM ACCEPTANCE NOW, THEY ARE THE RENTAL DESK IN THE STORE. THEY HAVE NO CLUE WHAT CUSTOMER SERVICE IS. THE "MANAGER" SCOTT IS THE NASTIEST PERSON TO SPEAK TO. THEY ADD INSURANCE FEES THAT ARE *NOT* MANDATORY, BUT THE GIRLS AT THE STORE WILL TELL YOU THEY ARE. I BOUGHT EXPENSIVE COUCHES THAT I WAS TOLD WERE LEATHER (THEY ARE NOT!) PUT A LOT OF MONEY DOWN AND THEY ARE NOW CHARGING TRIPLE THE AMOUNT IN INTEREST AFTER 90 DAYS. IT'S LITERALLY A RENT A CENTER SCAM!!! THINK TWICE BEFORE YOU SIGN ANYTHING! I'D RATHER SIT ON HARD CONCRETE BEFORE EVER PURCHASING AN ITEM FROM THEM AGAIN! MY BROTHER HAD A SIMILAR SITUATION; HE WANTED TO PAY OFF AND THE GIRL "MISTAKENLY" ONLY CHARGED 1 MONTHS RENT AND TOLD HIM SORRY THAT HE NOW HAD TO WAIT ANOTHER MONTH TO PAY OFF!? I AM DISGUSTED. IF I COULD GIVE ZERO STARS I WOULD!
Went to the Rooms To Go off of Philips Hwy and was greeted right off the bat. Ended up purchasing $6000+ worth of furniture. Associates were friendly and staff was helpful. Skip the attitude at Orange Park and do yourself a favor with the Philips Hwy location.
Got what I needed at fair price, helpful staff, not too pushy
Absolutely horrible customer service. Spent 45+ minutes browsing the store and not a single person asked if they could help us. Would not recommend this store to any family, friends, acquaintances, or strangers.
They are fantastic. They went above and beyond to make my experience a good one. I bought a sectional, but when i got it home, one piece looked used and the other brand new. Chuck, the store mgr, went out of his way to find me a matching piece.
Rooms To Go Outlet Furniture Store Orange Park is a US Lodging based in Orange Park, Florida. Rooms To Go Outlet Furniture Store Orange Park is located at 266 Blanding Blvd Suite 25, Orange Park, FL 32073, USA.
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